Revocation policy

Here you will find the revocation policy of LaVita GmbH

Right of revocation (for one-time delivery)

You have the right to revoke this contract within fourteen days without giving reasons.

The revocation period is fourteen days from the day on which you or a third party designated by you, who is not the carrier, took possession of the last goods.

In order to exercise your right of revocation, you must inform us (LaVita GmbH, Ziegelfeldstr. 10, 84036 Kumhausen, Fax: +49 871 / 972 17 17, info@lavita.de) by means of a clear declaration (e.g. a letter, fax or email sent by post) of your decision to revoke this contract. You are welcome to use the attached sample revocation form, which is not mandatory.

In order to comply with the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the end of the revocation period.

Right of revocation (for continuous deliveries)

You have the right to revoke this contract within fourteen days without giving reasons.

The revocation period is fourteen days from the day on which you or a third party designated by you, who is not the carrier, took possession of the last goods.

In order to exercise your right of revocation, you must inform us (LaVita GmbH, Ziegelfeldstr. 10, 84036 Kumhausen, Fax: +49 871 / 972 17 17, info@lavita.de) by means of a clear declaration (e.g. a letter, fax or email sent by post) of your decision to revoke this contract. You are welcome to use the attached sample revocation form, which is not mandatory.

In order to comply with the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the end of the revocation period.

Consequences of revocation

If you revoke this agreement, we shall reimburse you for all payments we have received from you, including delivery charges (other than any additional charges arising from your choosing a different method of delivery from the cheapest standard delivery offered by us) immediately and no later than fourteen days from the date on which we receive notice of your revocation of this agreement. We will use the same means of payment for this refund as you used for the original transaction unless expressly agreed otherwise with you. In no event will you be charged for this refund.

We may refuse to refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.

You must return or hand over the goods to LaVita GmbH, Ziegelfeldstr. 10, 84036 Kumhausen immediately and in any case within fourteen days at the latest from the day on which you inform us of the revocation of this contract. The deadline is met if you send the goods before the end of fourteen days.

You shall bear the direct costs of returning the goods.

You shall be liable for any loss of value of the goods only if this loss of value is due to handling of the goods that is not necessary for the purpose of checking their nature, properties, and functioning. You have the right to revoke this contract within fourteen days without giving reasons.

Exception to the right of revocation

The right of revocation does not apply to contracts for the delivery of sealed goods that are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery.

If you open a delivered bottle, a revocation is impossible.

End of the revocation policy

Please avoid damage and contamination. Please return the goods to us in the original packaging (if possible) with all accessories and with all packaging components. If necessary, use a protective outer packaging. If you no longer have the original packaging, please use suitable packaging to ensure sufficient protection against transport damage. The right of revocation exists even if you do not comply with this request.